At Firefield, we deeply value efficiency, exceptional service, and the utmost satisfaction of our valued customers. We understand the importance of a seamless order processing experience, which is why we have diligently crafted a cancellation policy with your best interests in mind. It is our steadfast commitment to ensure that every step of your journey with us is smooth, hassle-free, and tailored to your specific needs.
To achieve this goal, our policy requires you to request an order cancellation by 4pm CST on the same business date of purchase. To ensure timely delivery for all customers, any changes must be made before our dedicated team commences the processing of your order. By adhering to this policy, we can swiftly accommodate your requests and ensure that your experience with us is nothing short of exceptional.